Privacy Policy

Effective Date: 20/05/25
Last Updated: 20/05/25

1. Who We Are

This Privacy Policy applies to services and websites operated by The Ann Savva Group ("we", "us", or "our"). We are committed to protecting your personal data and your privacy.

2. What Data We Collect

We may collect and process the following personal data:

• Name and contact details (e.g. name, email, phone number)
• Demographic information such as postcode, preferences, and interests
• Usage data (e.g. IP address, browser type, time spent on site)
• Any other information you choose to provide via contact forms or other interactions with the website

3. How We Use Your Data

We use your personal data to:

• Provide and improve our services
• Respond to inquiries and communications
• Send updates or marketing communications (with your consent)
• Ensure website functionality and security
• Comply with legal obligations

4. Lawful Bases for Processing

We rely on the following lawful bases to collect and use your data:

• Your consent (e.g., for email marketing)
• Contractual necessity (e.g., to provide a service you've requested)
• Legal obligation
• Legitimate interest

5. Sharing Your Data

We do not sell your data. We may share it with trusted third parties such as:

• Service providers who help us operate our website and services
• Legal authorities, if required by law

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw your consent at any time
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

8. Security

We implement appropriate technical and organisational measures to protect your data.

9. International Transfers

If we transfer your data outside the UK or EEA, we will ensure adequate safeguards are in place.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, contact us at:
Email: letschat@theannsavvagroup.com

Phone: 01352 720080

Address: Royal Oak House, Water St, Caerwys, Mold, CH7 5AT